Previous incidents

December 2025
Dec 29, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Dec 29, 2025 at 3:04pm UTC

Collective IQ ITAM recovered.

1 previous update

Dec 28, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Dec 28, 2025 at 9:04am UTC

Collective IQ ITAM recovered.

1 previous update

Dec 27, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Dec 27, 2025 at 9:05pm UTC

Collective IQ ITAM recovered.

3 previous updates

Dec 25, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Dec 25, 2025 at 6:05pm UTC

Collective IQ ITAM recovered.

5 previous updates

Dec 24, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Dec 24, 2025 at 6:06am UTC

Collective IQ ITAM recovered.

3 previous updates

Dec 23, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Dec 23, 2025 at 3:05pm UTC

Collective IQ ITAM recovered.

1 previous update

Dec 22, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Dec 22, 2025 at 9:05pm UTC

Collective IQ ITAM recovered.

1 previous update

Dec 21, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Dec 21, 2025 at 9:04pm UTC

Collective IQ ITAM recovered.

3 previous updates

Dec 20, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Dec 20, 2025 at 9:04pm UTC

Collective IQ ITAM recovered.

1 previous update

Dec 19, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Dec 19, 2025 at 9:05pm UTC

Collective IQ ITAM recovered.

5 previous updates

Dec 18, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Dec 18, 2025 at 6:05pm UTC

Collective IQ ITAM recovered.

1 previous update

Dec 17, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Dec 17, 2025 at 9:05pm UTC

Collective IQ ITAM recovered.

1 previous update

Dec 12, 2025
1 incident

Collective IQ ITAM and Remote Access Services are down

Downtime

Resolved Dec 12, 2025 at 1:26am UTC

Remote Access Services recovered.

3 previous updates

Dec 11, 2025
1 incident

Collective IQ ITAM , Almaden Support Portal, and 2 other services are down

Downtime

Resolved Dec 11, 2025 at 10:12pm UTC

Collective IQ LAD1 Portal recovered.

13 previous updates

Dec 10, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Dec 10, 2025 at 9:05pm UTC

Collective IQ ITAM recovered.

5 previous updates

Dec 09, 2025
1 incident

Remote Access Services is down

Downtime

Resolved Dec 9, 2025 at 3:04pm UTC

Remote Access Services recovered.

1 previous update

Dec 07, 2025
1 incident

Remote Access Services and Almaden Partner Portal are down

Downtime

Resolved Dec 7, 2025 at 6:31pm UTC

Almaden Partner Portal recovered.

3 previous updates

Dec 05, 2025
1 incident

Almaden Website and Collective IQ LAD1 Portal are down

Downtime

Resolved Dec 5, 2025 at 9:42pm UTC

Collective IQ LAD1 Portal recovered.

3 previous updates

Dec 03, 2025
1 incident

Remote Access Services is down

Downtime

Resolved Dec 3, 2025 at 12:05pm UTC

Remote Access Services recovered.

3 previous updates

November 2025
Nov 22, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Nov 22, 2025 at 9:05pm UTC

Collective IQ ITAM recovered.

3 previous updates

Nov 21, 2025
1 incident

Remote Access Services and Almaden Partner Portal are down

Downtime

Resolved Nov 21, 2025 at 9:55am UTC

Almaden Partner Portal recovered.

5 previous updates

Nov 18, 2025
1 incident

Remote Access Services is down

Downtime

Resolved Nov 18, 2025 at 9:05am UTC

Remote Access Services recovered.

1 previous update

Nov 13, 2025
1 incident

Remote Access Services is down

Downtime

Resolved Nov 13, 2025 at 9:05am UTC

Remote Access Services recovered.

1 previous update

Nov 12, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Nov 12, 2025 at 6:05am UTC

Collective IQ ITAM recovered.

1 previous update

Nov 11, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Nov 11, 2025 at 6:05pm UTC

Collective IQ ITAM recovered.

1 previous update

Nov 10, 2025
1 incident

Collective IQ ITAM and Remote Access Services are down

Downtime

Resolved Nov 10, 2025 at 3:04pm UTC

Remote Access Services recovered.

3 previous updates

Nov 09, 2025
1 incident

Collective IQ ITAM and Almaden Documentation Site are down

Downtime

Resolved Nov 9, 2025 at 6:04pm UTC

Collective IQ ITAM recovered.

5 previous updates

Nov 07, 2025
1 incident

Remote Access Services is down

Downtime

Resolved Nov 7, 2025 at 12:05pm UTC

Remote Access Services recovered.

1 previous update

Nov 06, 2025
1 incident

Remote Access Services is down

Downtime

Resolved Nov 6, 2025 at 6:05am UTC

Remote Access Services recovered.

3 previous updates

Nov 04, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Nov 4, 2025 at 9:05pm UTC

Collective IQ ITAM recovered.

1 previous update

October 2025
Oct 29, 2025
2 incidents

Almaden Partner Portal is unavailable

Resolved Oct 29, 2025 at 6:34pm UTC

Starting at approximately 16:00 UTC, our cloud provider began experiencing an incident that is affecting the availability of some services. As a result, some customers may experience difficulties connecting to the Almaden Partner Portal.

Some services are down

Resolved Oct 29, 2025 at 4:46pm UTC

This issue has now been resolved

Oct 24, 2025
1 incident

Collective IQ ITAM , Almaden Support Portal, and 1 other service are down

Downtime

Resolved Oct 27, 2025 at 1:03pm UTC

Almaden Support Portal recovered.

18 previous updates

Oct 22, 2025
1 incident

Almaden Partner Portal is down

Downtime

Resolved Oct 22, 2025 at 4:14pm UTC

Almaden Partner Portal recovered.

1 previous update

Oct 17, 2025
1 incident

Collective IQ ITAM and Remote Access Services are down

Downtime

Resolved Oct 17, 2025 at 3:17pm UTC

Collective IQ ITAM recovered.

5 previous updates

Oct 16, 2025
1 incident

Almaden Documentation Site is down

Downtime

Resolved Oct 16, 2025 at 2:43am UTC

Almaden Documentation Site recovered.

1 previous update

Oct 15, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Oct 15, 2025 at 3:05pm UTC

Collective IQ ITAM recovered.

3 previous updates

Oct 10, 2025
1 incident

Remote Access Services is down

Downtime

Resolved Oct 10, 2025 at 12:05pm UTC

Remote Access Services recovered.

1 previous update

Oct 07, 2025
1 incident

Collective IQ ITAM and Remote Access Services are down

Downtime

Resolved Oct 7, 2025 at 2:27am UTC

Remote Access Services recovered.

11 previous updates

Oct 06, 2025
1 incident

Almaden Partner Portal is down

Downtime

Resolved Oct 6, 2025 at 3:00am UTC

Almaden Partner Portal recovered.

1 previous update