Previous incidents

January 2025
Jan 13, 2025
2 incidents

Smart System Inconsistency

Resolved Jan 13 at 01:24pm GMT

There is an inconsistency in the Smart system that is causing unexpected behavior and discrepancies in data processing.

CIQ Inoperative in All Environments

Resolved Jan 13 at 01:21pm GMT

We are experiencing a critical issue where CIQ is completely inoperative across all environments

Jan 06, 2025
1 incident

Remote Access Services and Collective IQ ITAM are down

Downtime

Resolved Jan 06 at 08:56pm GMT

Collective IQ ITAM recovered.

3 previous updates

December 2024
No incidents reported
November 2024
Nov 20, 2024
1 incident

Remote Access Services, Collective IQ ITAM , and 1 other service are down

Downtime

Resolved Nov 21 at 07:02pm GMT

Remote Access Services, Collective IQ ITAM , and Collective IQ LAD1 Portal recovered.

3 previous updates

Nov 14, 2024
1 incident

Almaden Support Portal is down

Downtime

Resolved Nov 14 at 10:02am GMT

Almaden Support Portal recovered.

1 previous update

Nov 12, 2024
1 incident

Remote Access Services and Collective IQ ITAM are down

Downtime

Resolved Nov 12 at 01:21pm GMT

Remote Access Services and Collective IQ ITAM recovered.

2 previous updates