Previous incidents
Collective IQ ITAM and Remote Access Services are down
Resolved Jul 11, 2023 at 9:52pm UTC
SmartCenter ITAM recovered.
9 previous updates
Almaden Partner Portal is down
Resolved Jul 10, 2023 at 4:10pm UTC
Almaden Partner Portal recovered.
1 previous update
Some services are down
Resolved Jul 6, 2023 at 12:55pm UTC
The Partner Portal is now back online and working correctly.
2 previous updates
Collective IQ ITAM is down
Resolved Jul 5, 2023 at 6:47pm UTC
SmartCenter ITAM recovered.
1 previous update
Remote Support Services and SmartCenter ITAM are down
Resolved Jun 16, 2023 at 4:00pm UTC
We have identified the cause of the problem and the services were bought back online quickly. We apologize for any inconvenience caused.
We will be undertaking a more in-depth analysis of the issue and putting steps in place to ensure that it doesn't re-occur.
4 previous updates
Collective IQ ITAM and Remote Access Services are down
Resolved Jun 13, 2023 at 10:25pm UTC
Remote Support Services recovered.
5 previous updates
Almaden Support Portal is down
Resolved May 23, 2023 at 3:32pm UTC
Almaden Support Portal recovered.
1 previous update
Some services are down
Resolved May 15, 2023 at 8:10pm UTC
Collective IQ went down.