Remote Support Services and SmartCenter ITAM are down
Resolved
Jun 16, 2023 at 04:00pm UTC
We have identified the cause of the problem and the services were bought back online quickly. We apologize for any inconvenience caused.
We will be undertaking a more in-depth analysis of the issue and putting steps in place to ensure that it doesn't re-occur.
Affected services
Collective IQ ITAM
Remote Access Services
Updated
Jun 16, 2023 at 03:39pm UTC
Remote Support Services and SmartCenter ITAM recovered.
Affected services
Collective IQ ITAM
Remote Access Services
Updated
Jun 16, 2023 at 03:38pm UTC
Remote Support Services went down.
Affected services
Remote Access Services
Updated
Jun 16, 2023 at 03:36pm UTC
There is currently an issue with access to SmartCenter.
This is under investigation and will provide an update once it is resolved or at 17:00 BST, whichever comes sooner.
Affected services
Collective IQ ITAM
Created
Jun 16, 2023 at 03:19pm UTC
SmartCenter ITAM went down.
Affected services
Collective IQ ITAM