Previous incidents

November 2025
Nov 22, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Nov 22, 2025 at 9:05pm UTC

Collective IQ ITAM recovered.

3 previous updates

Nov 21, 2025
1 incident

Remote Access Services and Almaden Partner Portal are down

Downtime

Resolved Nov 21, 2025 at 9:55am UTC

Almaden Partner Portal recovered.

5 previous updates

Nov 18, 2025
1 incident

Remote Access Services is down

Downtime

Resolved Nov 18, 2025 at 9:05am UTC

Remote Access Services recovered.

1 previous update

Nov 13, 2025
1 incident

Remote Access Services is down

Downtime

Resolved Nov 13, 2025 at 9:05am UTC

Remote Access Services recovered.

1 previous update

Nov 12, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Nov 12, 2025 at 6:05am UTC

Collective IQ ITAM recovered.

1 previous update

Nov 11, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Nov 11, 2025 at 6:05pm UTC

Collective IQ ITAM recovered.

1 previous update

Nov 10, 2025
1 incident

Collective IQ ITAM and Remote Access Services are down

Downtime

Resolved Nov 10, 2025 at 3:04pm UTC

Remote Access Services recovered.

3 previous updates

Nov 09, 2025
1 incident

Collective IQ ITAM and Almaden Documentation Site are down

Downtime

Resolved Nov 9, 2025 at 6:04pm UTC

Collective IQ ITAM recovered.

5 previous updates

Nov 07, 2025
1 incident

Remote Access Services is down

Downtime

Resolved Nov 7, 2025 at 12:05pm UTC

Remote Access Services recovered.

1 previous update

Nov 06, 2025
1 incident

Remote Access Services is down

Downtime

Resolved Nov 6, 2025 at 6:05am UTC

Remote Access Services recovered.

3 previous updates

Nov 04, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Nov 4, 2025 at 9:05pm UTC

Collective IQ ITAM recovered.

1 previous update

October 2025
Oct 29, 2025
2 incidents

Almaden Partner Portal is unavailable

Resolved Oct 29, 2025 at 6:34pm UTC

Starting at approximately 16:00 UTC, our cloud provider began experiencing an incident that is affecting the availability of some services. As a result, some customers may experience difficulties connecting to the Almaden Partner Portal.

Some services are down

Resolved Oct 29, 2025 at 4:46pm UTC

This issue has now been resolved

Oct 24, 2025
1 incident

Collective IQ ITAM , Almaden Support Portal, and 1 other service are down

Downtime

Resolved Oct 27, 2025 at 1:03pm UTC

Almaden Support Portal recovered.

18 previous updates

Oct 22, 2025
1 incident

Almaden Partner Portal is down

Downtime

Resolved Oct 22, 2025 at 4:14pm UTC

Almaden Partner Portal recovered.

1 previous update

Oct 17, 2025
1 incident

Collective IQ ITAM and Remote Access Services are down

Downtime

Resolved Oct 17, 2025 at 3:17pm UTC

Collective IQ ITAM recovered.

5 previous updates

Oct 16, 2025
1 incident

Almaden Documentation Site is down

Downtime

Resolved Oct 16, 2025 at 2:43am UTC

Almaden Documentation Site recovered.

1 previous update

Oct 15, 2025
1 incident

Collective IQ ITAM is down

Downtime

Resolved Oct 15, 2025 at 3:05pm UTC

Collective IQ ITAM recovered.

3 previous updates

Oct 10, 2025
1 incident

Remote Access Services is down

Downtime

Resolved Oct 10, 2025 at 12:05pm UTC

Remote Access Services recovered.

1 previous update

Oct 07, 2025
1 incident

Collective IQ ITAM and Remote Access Services are down

Downtime

Resolved Oct 7, 2025 at 2:27am UTC

Remote Access Services recovered.

11 previous updates

Oct 06, 2025
1 incident

Almaden Partner Portal is down

Downtime

Resolved Oct 6, 2025 at 3:00am UTC

Almaden Partner Portal recovered.

1 previous update